We sincerely apologize for any concern that this recall announcement may cause our valued customers.

Shanghai Chushuo Electronic Commerce Co. Ltd is withdrawing these products out of an abundance of because we are steadfastly dedicated to ensuring the utmost convenience and satisfaction of our valued customers.

Consumers who have purchased this product from Amazon.com should take a moment to carefully review the recall notice sent by Amazon and the Brand Joydeco. Please follow the instructions provided in that message to participate in the recall.

Remedy: Repair

To participate in Recall Process, please ：

• Send us the photo of the blind with a paper which illustrates your name and today’s date on it;
• Together with the photo, send us your Order ID, Home Address and Phone Number;
• After reviewing the information we will send you a Repair Kit.

We prioritize your safety and satisfaction above all else, and we are dedicated to addressing this issue quickly and efficiently.

For more information regarding the recall, Please contact us.

Safety Recall Notice: Recalls | CPSC.gov.